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 Post subject: Activity would be a nice feature
 Post Posted: Tue Mar 10, 2009 8:44 am 
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Joined: Sun Mar 08, 2009 3:52 am
Posts: 3
Hello,

I am trying out the picload because it seemed like a program but I've run into a lot of problems because it's not a easy program to understand and requires a lot of new concepts and code knowledge (parameter and such) that a normal computer user may not know about and it's a relatively new kind of program for me so I've never heard about "task" like that before.

I wasn't too worried because I thought I'd be okay as long as I went to the forum to post and then would be given directions on how to do this or that (until I learn, if I do) since I've been seeing that happen around the forum.

However, what's the point of buying the program if there's lack of help? I've posted days ago and it's just... nobody answered, barely anyone's talking if any. The thread where I posted in is still on the top of the forum! :o I haven't seen any staff around either...

This program is rather unique so if I looked help elsewhere, I wouldn't find any so... What's the point of buying it? Not to mention I'm not happy about my trail days ticking away without being able to make full use of it to see if it's worth it to buy.

Correct me if I've somehow misunderstood the whole thing...

If anyone answers.

Thank you very much,

Techmaga

P.S.: You should have a sub-forum for people to talk about the forum or community itself, I had a little issue earlier wondering where to post for feedback or something that wasn't directly connected to the feature.



EDIT:

Actually, the forum has been weird for me for several reasons:

- In category, other people's names come out as last poster and contain latest date. When I click on the category where I posted, the thread where I posted in is still at top and my name as last poster... and the date is newer than when I actually posted? And the thread where the latest poster was mentioned in index was actually some threads lower.


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 Post subject: Re: Activity would be a nice feature
 Post Posted: Tue Mar 10, 2009 5:19 pm 
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Joined: Sun Dec 28, 2008 5:16 pm
Posts: 13
Hi, I only can speak by own experience.

The support takes a little to give an answer, but I'm happy with the
support I already got since I bought the program. For me it worth the
money, no doubt about it (for me).

I also understand that the support answer can take more, or less time,
due to the specific support request (more or less technical, or complexity).

The program can work easily if the source we want to download isn't
complex. However, I recognize that it needs good skills to deal with
protected galleries or with complex access to download pictures using
PicaLoader.

I also was with the same doubts before I bought the software. I'm glad I
did it. Oh, and I'm not doing publicity to the program, just giving my own
opinion and experience with it. I know it's not pleasent not having a reply
to a doubt, even a short one.

Hope this help you in any way.


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 Post subject: Re: Activity would be a nice feature
 Post Posted: Wed Mar 11, 2009 3:23 am 
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Joined: Sun Mar 08, 2009 3:52 am
Posts: 3
But wouldn't one usually go "Okay, give me a few days, I'll see what I can do about it!" or even "Sorry, I cannot help you" to acknowledge someone? My question was done about a week ago or so.


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